The worst is over for accounting firms, said Allan D. Koltin, chief executive of Koltin Consulting Group, in his keynote address at the Thomson Reuters Users’ Conference for Professional Tax & Accounting Firms. Read More>>
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11/07/2011
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Great article! He's right though, you really need to connect with your clients. I worked at an accounting firm in NY and we always try to personalize their experience. In a city as large as New York and with so many options as far as accounting firms go, we'd hate to see anyone leave us for reasons as simple as dissatisfaction.
Posted by: NY CPA Firms | 12/22/2011 at 01:14 PM